Privacy Policy

Information We Collect

We may collect information you provide directly to us, including your name, business name, email address, telephone number, mailing address, project or service details, and other information you choose to provide through website forms, discovery calls, emails, text messages, service requests, or client engagements.

We may also collect technical and usage information when you interact with our website, including your IP address, browser type, device information, referring pages, pages visited, general browsing behavior, interactions with the website, and approximate or general location information derived from an IP address.

We may retain communications you exchange with us, including emails, text messages, form submissions, and other correspondence, when reasonably necessary to respond to you, provide services, maintain business records, or comply with legal obligations.

How We Use Personal Information

We may use personal information for operational purposes, including responding to inquiries, processing service requests, scheduling discovery calls or appointments, providing and managing services, sending service or account updates, communicating about an engagement, and providing customer support.

We may also use information for analytical and business-improvement purposes, including understanding website usage, evaluating performance, identifying trends, improving website functionality, improving the client experience, maintaining security, and developing or improving our services and internal processes.

Where permitted by law and where you have provided any required consent, we may use information to communicate with you about LeadLogiX services, updates, opportunities, or other information that may be relevant to your interaction with us.

We do not sell personal information.

SMS and Text Messaging Program

If you provide your mobile number and affirmatively opt in to SMS communications from LeadLogiX LLC, we may send text messages related to service requests, scheduled discovery calls or appointments, appointment reminders, service updates, account-related communications, follow-ups, and customer support.

Consent to receive SMS communications is voluntary and is not a condition of purchasing any LeadLogiX service.

Message frequency varies depending on your interaction with us. Message and data rates may apply based on your mobile carrier and wireless plan.

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive messages from that SMS program unless you subsequently opt back in.

For assistance, reply HELP or contact us at matt@getleadlogix.com or nicole@getleadlogix.com .

Mobile information, SMS opt-in data, text-message originator information, and consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide limited information to service providers or subcontractors that support our communications or customer-service operations when reasonably necessary to provide those services. SMS opt-in data and consent may not be used by those providers for their own marketing purposes.

Additional SMS terms are available in our Terms and Conditions .

How We Share and Disclose Information

We may share personal information with vendors, contractors, and service providers that perform functions on our behalf, such as website hosting, scheduling, communications, analytics, technology support, customer service, and other business operations.

We expect service providers to use personal information only as necessary to perform the services they provide to LeadLogiX and to protect the confidentiality of that information as appropriate.

We may also disclose personal information when required by law or legal process, to cooperate with lawful investigations, to protect our rights, property, or safety or the rights and safety of others, to identify or prevent misuse of our website or services, or in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

We do not sell or share personal information with third parties for direct or indirect mass email or SMS marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support site functionality, understand website usage, remember preferences, improve performance, and enhance the user experience.

Depending on the technologies used on the website, cookies may include strictly necessary cookies required for website functionality, performance or analytics cookies that help us understand website usage, and functionality cookies that remember preferences.

If LeadLogiX uses advertising or similar marketing technologies in the future, applicable disclosures and consent mechanisms will be provided where required.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality or your experience using the site.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or loss.

These measures may include access controls, authentication measures, secure systems, encryption where appropriate, and reasonable monitoring for security risks or vulnerabilities.

No method of transmission, storage, or security system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business and consent records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

Retention periods may vary depending on the nature of the information, the services involved, our business needs, and applicable legal requirements.

Your Choices and Privacy Rights

You may request access to personal information we maintain about you, request that inaccurate information be corrected or updated, request deletion of certain personal information, or opt out of certain marketing communications, subject to applicable law and legal exceptions.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the message, when available, and you may opt out of SMS communications by replying STOP.

Depending on where you live, applicable law may provide additional privacy rights. To exercise a privacy right, contact us using the information below. We may need to verify your identity before completing certain requests.

Voluntary Disclosures Online

If you voluntarily disclose personal information in public areas of the internet, including social media platforms, forums, reviews, or other publicly accessible services, that information may be collected, viewed, or used by others.

LeadLogiX is not responsible for information you voluntarily make publicly available through services or platforms that we do not control.

Your Responsibility for Personal Information

You are responsible for maintaining the confidentiality of information, credentials, or account access within your control and for providing accurate information when interacting with LeadLogiX.

Eligibility and Children’s Privacy

LeadLogiX services and SMS programs are intended for adults who are at least 18 years old and for individuals acting on behalf of businesses.

Our website and services are not directed to children. We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it as appropriate.

Third-Party Websites and Services

Our website or services may contain links to or integrate with third-party websites, applications, platforms, vendors, or services.

Those third parties operate under their own privacy practices and terms. LeadLogiX does not control and is not responsible for the privacy, security, content, or practices of third-party services.

Consent

By using our website, providing personal information to us, or interacting with our services, you acknowledge the collection and use of information as described in this Privacy Policy.

Where applicable law requires affirmative consent for a particular activity, including certain electronic or SMS communications, LeadLogiX will rely on the applicable consent provided for that activity.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

The revised Privacy Policy will be posted on this page with an updated effective date. Material changes may also be communicated through other reasonable means when appropriate.